Orders and statuses
Order ID
Last updated by The PanelCompare editorial team
Why does order id matter to a buyer?
Panels reconcile against their own logs, so a dispute that names the order ID, the start count and the remains figure at a stated time is answerable and one that says “my order did not work” is not. The ID is returned once, in the response body of the add call, and if an integration drops it there is no lookup by link and quantity in the specification to recover it with.
It is also the unit of bulk work. The status action accepts a comma-separated list of up to 100 IDs in one request, and cancel and refill both take lists too, which is what makes tracking a large batch practical. An integration that stores IDs can reconcile a hundred orders in one call; one that stores links cannot reconcile at all.
How does order id show up in a price list?
It is the leftmost column of the orders table on the panel, and the value of the order field in the API add response, which returns simply an object carrying the new ID.
Order IDs are panel-local and sequential in most implementations, which is why they are also a rough public order-volume signal: the difference between two IDs placed a week apart bounds how much the panel sold in between.
Think this definition is wrong?
Terminology in this market is set by the panels that use it, and it moves. If a panel uses order id to mean something other than what is written here, send us the listing and we will either correct the definition or record the variant. The process is on the about page.